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Program Details


Pfizer RSVP Program
1-888-327-7787



How can this program help?
RSVP—the Reimbursement Solutions, Verification, and Payment HELPline—is a reimbursement support services and patient assistance program designed to help patients gain access to the Pfizer medicines they need. The program assists patients with reimbursement support services, appeals process information, and—in some cases— finding alternate funding assistance, while helping patients understand their coverage options. RSVP is staffed by knowledgeable representatives who are available to help patients.

RSVP helps patients obtain specific Pfizer medicines:

  • Zyvox® (linezolid)
  • Vfend® (voriconazole)
  • Revatio® (sildenafil citrate)
  • For patients with insurance, RSVP can provide the following benefits:

    • Reimbursement of support services
      • Research and verify benefits
      • Explain coverage options and policies
      • Investigate and explain prior authorization process
    • Appeals process information
    • Assistance with finding another funding source if necessary
    • A Hardship Exception, if eligible
    If a patient demonstrates a significant financial or medical hardship (eg, cannot afford his or her co-insurance, or has been denied coverage), he or she can apply for a Hardship Exception through the RSVP program. Eligible patients can access Pfizer medicines for free. Eligibility for financial exceptions varies by product. An RSVP representative will help determine if a patient is eligible for a Hardship Exception.

    For patients who are uninsured, RSVP also offers assistance. Eligible patients may be able to get their Pfizer medicines for free. An RSVP representative will help determine a patient's eligibility. To be eligible, patients must:

    • Have no prescription coverage
    • Meet specific income guidelines, adjusted for family size
    • Live in the United States, Puerto Rico, or the US Virgin Islands
    • Be treated by a US-licensed physician*
    RSVP can arrange for an initial supply of the medicine to be sent to the patient's home or physician's office. If Zyvox® is needed, it can be made available immediately through a local pharmacy once eligibility has been confirmed. Re-enollment is required after 12 months if the patient is still eligible.

    How do I apply?
    RSVP HELPline representatives are happy to assist patients. You can speak with an RSVP representative in English or Spanish by calling 1-888-327-RSVP(7787), Monday to Friday, 9 AM to 8PM ET. In addition to serving US residents, RSVP is now available to residents of Puerto Rico and the US Virgin Islands.

    Pfizer RSVP Program
    Download English version
    Download Spanish version


    *For Puerto Rico, patients must be treated by a Puerto Rico~licensed physician.