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RSVP—the Reimbursement Solutions, Verification, and Payment HELPline—is a
reimbursement support services and patient assistance program designed to help patients gain access to the Pfizer medicines
they need. The program assists patients with reimbursement support services, appeals process information, and—in some cases—
finding alternate funding assistance, while helping patients understand their coverage options. RSVP is staffed by
knowledgeable representatives who are available to help patients.
RSVP helps patients obtain specific Pfizer
medicines:
Zyvox® (linezolid)Vfend® (voriconazole)
Revatio® (sildenafil citrate)For patients with insurance, RSVP can provide the following
benefits:
- Reimbursement of support services
- Research and verify
benefits
- Explain coverage options and policies
- Investigate and explain prior authorization
process
- Appeals process information
- Assistance with finding another funding source if
necessary
- A Hardship Exception, if eligible
If a patient demonstrates a significant financial or medical
hardship (eg, cannot afford his or her co-insurance, or has been denied coverage), he or she can apply for a Hardship
Exception through the RSVP program. Eligible patients can access Pfizer medicines for free. Eligibility for financial
exceptions varies by product. An RSVP representative will help determine if a patient is eligible for a Hardship
Exception.
For patients who are uninsured, RSVP also offers assistance. Eligible patients may be able to get their
Pfizer medicines for free. An RSVP representative will help determine a patient's eligibility. To be eligible, patients
must:
- Have no prescription coverage
- Meet specific income guidelines, adjusted for family
size
- Live in the United States, Puerto Rico, or the US Virgin Islands
- Be treated by a US-licensed
physician*
RSVP can arrange for an initial supply of the medicine to be sent to the patient's home or physician's
office. If Zyvox® is needed, it can be made available immediately through a local pharmacy once eligibility
has been confirmed. Re-enollment is required after 12 months if the patient is still eligible.
RSVP HELPline representatives are happy to assist patients. You can speak with an RSVP representative in English or Spanish by calling 1-888-327-RSVP(7787), Monday to Friday, 9 AM to 8PM ET. In addition to serving US residents, RSVP is now available to residents of Puerto Rico and the US Virgin Islands.
Your total gross annual household income must be at or below 2 times the federal
poverty level (see below chart).
- Total number of persons in household includes yourself and those for whom you are
financially responsible
- Total Gross Income includes incomes from all earners in the household before taxes
and deductions
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Annual Income (2009) |
$21,660 |
$29,140 |
$36,620 |
$44,100 |
$51,580 |
Please visit
www.aspe.hhs.gov/poverty for more information concerning federal poverty guidelines. For households that have more than five people, or if you live in Alaska or Hawaii, call 1-866-706-2400.
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