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RSVP—the Reimbursement Solutions, Verification, and Payment HELPline—is a reimbursement support and patient assistance program designed to help patients gain access to the Pfizer medicines they need. The program assists patients with reimbursement, appeals, and—in some cases—finding alternate funding assistance, while helping patients understand their coverage options. RSVP is staffed by trained counselors who are available to provide assistance to those in need.
RSVP helps patients obtain specific Pfizer medicines:- Zyvox® (linezolid)
- Vfend® (voriconazole)
- Revatio ®(sildenafil citrate)
- Pfizer HIV medicines
For patients with insurance, RSVP can provide the following benefits:- Reimbursement support
- Claims and appeals assistance
- Assistance with finding another funding source if necessary
- Free interim medication in certain cases
- A Hardship Exception, if eligible
If a patient demonstrates a significant financial or medical hardship (eg. cannot afford a co-pay or co-insurance) he or she can apply for a Hardship Exception through the RSVP program. Eligible patients can access Pfizer medicines for free. Eligibility for financial exceptions varies by product. An RSVP counselor can help determine if a patient is eligible for a Hardship Exception.
For patients who are uninsured, RSVP also offers assistance. Eligible patients may be able to get their Pfizer medicines for free. An RSVP counselor will determine a patient's eligibility and assist with the enrollment process. To be eligible, patients must:- Have no prescription coverage
- Meet specific income guidelines, adjusted for family size
- Live in the United States, Puerto Rico, and the US Virgin Islands
- Be treated by a US-licensed physician
In more urgent cases, patient eligibility can be determined over the phone. RSVP will then send the first supply of the medicine needed to the physician or provider. If Zyvox® is needed, it can be made available immediately through a local pharmacy once eligibility has been confirmed.
Revatio and Vfend will be sent to your doctor’s office. You may pick up your Zyvox at the pharmacy.
RSVP HELPline counselors are happy to assist you. You can speak with an RSVP counselor in English or Spanish by calling 1-888-327-RSVP(7787), Monday to Friday, 9 AM to 8 PM ET. In addition to serving US residents, RSVP is now available to residents of Puerto Rico and the US Virgin Islands.
Your total gross annual household income must be at or below 2 times the federal
poverty level (see below chart).
- Total number of persons in household includes yourself and those for whom you are
financially responsible
- Total Gross Income includes incomes from all earners in the household before taxes
and deductions
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Annual Income (2009) |
$21,660 |
$29,140 |
$36,620 |
$44,100 |
$51,580 |
Please visit
www.aspe.hhs.gov/poverty for more information concerning federal poverty guidelines. For households that have more than five people, or if you live in Alaska or Hawaii, call 1-866-706-2400.
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